Answers 24/7 and overflow
Lunch, evenings, weekends and busy lines.
Speakwick › Dental
AI receptionist for dental practices
Missed calls are missed patients.
An AI receptionist that answers when your team can't, and emails them every request.
- Keeps your number
- Says it's an AI, every call
- No clinical advice
Summary sentNew patient · booking request
Every call answered, the way you'd want
It only says what you've approved.
Takes booking requests
Who, what and when. Your team confirms.
Safe emergency signposting
Danger signs first, then NHS 111 or 999.
Texts back early hang-ups
So no caller is left hanging.
Summary after every call
Who, why, how urgent, plus transcript.
Hands over to a person
Complaints and requests go to your team.
What it won't do: give clinical advice, invent prices or make cold outbound calls.
Your team stays with the patient in front of them
- Calls forward only when you choose.
- Callers always hear it's an AI, and recorded.
Live in three steps
Nothing new for your team to learn.
Free missed-call audit
A person rings at awkward times and reports back.
We set it up with you
Your fees and wording, tested first.
Switch on forwarding
Same number. A summary after every call.
Hear it for yourself
Listen to a demo call
Try our fictional practice, Harbour Dental.
Real call to our demo line (fictional practice, test caller)
1 min 46 s. New-patient check-up request, after hours. Pauses shortened and the caller's number removed.
Read the transcript
Assistant: Hello, Harbour Dental. You're speaking to the practice's AI assistant, and calls are recorded for quality and training. How can I help?
Caller: I'd like to book a check-up. I'm a new patient.
Assistant: What day and time would suit you?
Caller: Anything tomorrow after 2pm?
Assistant: Got it. Could I have your full name, please?
Caller: David Jones.
Assistant: Thanks, David. Is the number you're calling from the best one to reach you on?
Caller: That's correct.
Assistant: I've passed your request for a check-up tomorrow after 2pm to the team, and they'll call you back to confirm a time from half past eight tomorrow morning.
New-patient booking"How much is whitening?"9pm toothache"Am I talking to a robot?"
Fictional practice: no real bookings. Calls recorded, deleted after 30 days.
What a missed call costs
of callers who reach voicemail hang up without leaving a message.1
Try your own numbers
£4,485a month at risk
Illustrative only: your inputs × 69% hang-ups × 52 weeks ÷ 12. Not a forecast; not every caller is a new patient.
Simple monthly pricing
Per practice location. Done for you.
Essentials
£295 / month
+ £495 one-off setup
- 300 AI call minutes, then 20p/min
- 24/7 out-of-hours and overflow answering
- Booking requests (your team confirms)
- Emergency routing with your wording
- Text-back for early hang-ups
- Summary email and transcript
Growth
£495 / month
+ £795 one-off setup
- 700 AI call minutes, then 18p/min
- Everything in Essentials
- Diary booking where your software allows
- Fast follow-up of web enquiries
- 3-touch follow-up for unbooked enquiries
- Monthly call review
Founding offer: first 3 practices
Setup waived and £195/month for 3 months, in return for a short case study and anonymised call stats.
No VAT added (not VAT-registered). Multi-site from £795/month: ask us. Ask about a 14-day after-hours pilot.
Free · no obligation
Get a free missed-call audit
A person rings your practice at the awkward times and sends you an honest one-page report.
- Up to 4 test calls at times you choose, by a person, never AI.
- A quick mobile and desktop check of your website.
- A one-page report within [5] working days, with fixes that don't all need AI.
Questions practices ask
How do you handle GDPR and health information?
- Your practice is the controller; Arun Soundra trading as Speakwick is your processor, under an Article 28 data processing agreement signed before go-live.
- The assistant records only what's needed to route the call (a reason and an urgency flag). It never asks about medical history or medication.
- Some providers are US-based; transfers rely on the UK–US data bridge or the IDTA/Addendum. You get the full sub-processor list before you sign.
- Recordings and transcripts are deleted after a period agreed in your DPA, typically 30 to 90 days.
- See our privacy notice. An outline, not legal advice.
Do callers know it's an AI, and that calls are recorded?
Yes, every time: "Hello, [Practice]. You're speaking to the practice's AI assistant, and calls are recorded for quality and training." If a caller would rather not be recorded, it offers to take a short message or suggests calling back in opening hours.
What happens to our phone system and number?
Nothing changes. Calls forward to the assistant only when you choose. Switch forwarding off and everything is as it was.
What if the AI can't help?
It doesn't guess. It takes a message for a callback. Complaints, safeguarding concerns, third parties asking about a patient, and anyone who asks for a person go to your team.
Is there a contract?
Monthly rolling with 30 days' notice after a 3-month minimum. Setup isn't refundable once live.
Prefer to talk it through?
15 minutes on when your calls go unanswered. If it isn't a fit, I'll say so.